Terms & Conditions

These Terms & Conditions govern your use of the Lazarus website and services. By accessing our site or engaging our services, you agree to these terms.

Terms & Conditions

1. Services Overview

Lazarus SMC PVT. LTD provides customer experience solutions including:
  • Inbound and outbound call center services

  • Cold calling and sales campaigns

  • Telecommunications and internet service support

  • SaaS customer support

  • Training, quality assurance, and compliance services

  • Consultancy and digital content support

Service scope, pricing, and deliverables are defined through written agreements or proposals.

2. Use of Website

You agree to use our website for lawful purposes only and not to:

  • Submit false or misleading information

  • Attempt unauthorized access or data extraction

  • Disrupt website functionality or security

3. Intellectual Property

All website content, branding, text, graphics, and materials are the intellectual property of Lazarus unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

4. Information Sharing

We do not sell or rent personal information. Information may be shared only:

  • With trusted partners or service providers under confidentiality agreements

  • When required by law or regulatory obligations

  • To protect our legal rights, operations, or security

5. Confidentiality

Any business, campaign, or operational information shared with Lazarus CX is treated as confidential and used solely for service delivery, unless disclosure is required by law.

6. Limitation of Liability

Lazarus is not liable for:

  • Indirect, incidental, or consequential damages

  • Business losses, revenue loss, or data loss

  • Service interruptions due to factors beyond reasonable control

Our liability, if any, is limited to the amount paid for the specific service in question.

7. No Guarantees

While we aim to improve sales performance, customer experience, and operational efficiency, we do not guarantee specific revenue, conversion rates, or outcomes.

8. Termination

We reserve the right to suspend or terminate access to services or the website if these terms are violated or if misuse is detected.

9. Governing Law

These Terms & Conditions are governed by applicable laws, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.

11. Contact Us

For questions regarding these Terms & Conditions, contact:
Email: lazarus@lazaruscx.com
Website: https://lazaruscx.com